Privacy policy

Privacy Policy

Last updated: July 2025

Organicline ABN 78 162 428 546 respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.


1. What Personal Information We Collect

We may collect the following personal information:

  • name
  • email address
  • phone number
  • billing and delivery address
  • payment information
  • purchase history
  • IP address
  • device and browser information
  • cookies and usage data

We only collect information that is reasonably necessary for our business functions.


2. How We Collect Personal Information

We collect personal information when you:

  • place an order
  • create an account
  • subscribe to marketing communications
  • contact us
  • browse our website
  • interact with advertising or analytics tools

Information may be collected automatically through cookies and tracking technologies.


3. Why We Collect Personal Information

We collect personal information to:

  • process and deliver orders
  • provide customer support
  • process payments
  • communicate with you
  • send marketing communications where permitted
  • improve our website and services
  • prevent fraud and security risks
  • comply with legal obligations


4. Disclosure of Personal Information

We may disclose personal information to service providers who help operate our business, including:

  • Shopify (e-commerce platform)
  • Australia Post and delivery providers
  • Afterpay (payment provider)
  • payment processors
  • marketing and analytics providers including Meta and Google
  • IT and hosting providers

These providers may store or process data outside Australia.


5. Overseas Disclosure

Some third-party service providers operate internationally.

Your personal information may be transferred to countries outside Australia, including where data storage systems or service providers are located.

We take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy standards.


6. Marketing Communications

We may send marketing communications where you have consented or where permitted by law.

You can unsubscribe at any time by:

  • clicking the unsubscribe link in emails
  • contacting us directly

We comply with the Spam Act 2003.


7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • operate our website
  • analyse traffic and behaviour
  • personalise content
  • deliver advertising

You can manage cookies through your browser settings.

Disabling cookies may affect website functionality.


8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.

However, no system is completely secure and we cannot guarantee absolute security.


9. Access and Correction

You may request access to or correction of your personal information by contacting us.

We will respond within a reasonable time.


10. Complaints

If you believe we have breached privacy laws, please contact us first.

If you are not satisfied, you may contact:

Office of the Australian Information Commissioner
www.oaic.gov.au


11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website.


12. Contact

Email: hello@organicline.com.au